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Have y'all ever tried to make a purchase on your iPhone or iPad, for a new app or in-app purchase, and received an error message that your purchase could not exist completed in the App Store app?

More specifically, the fault reads "Your purchase  could not be completed. For help, contact iTunes Support at www.apple tree.dom/support/itunes/ww/." The bulletin shows you a website to visit but no further help regarding why the purchase didn't go through.

Here we'll listing some possible reasons why your purchase could non be completed and how to remedy the situation.

Your Purchase Could Not Be Completed

The item is not available in your country

1 of the most mutual reasons you lot can't make a buy is that the app or item is not bachelor in your land.

Normally you'll receive an mistake bulletin stating this; yet, that's non guaranteed. And so head to the App Shop online, programmer's website, or do a chip of research to see if the item can exist purchased in the country in which you reside. You might fifty-fifty find a unlike version of the app available to you.

Your Apple ID is disabled or locked

For your protection, if your password or other business relationship information is entered incorrectly several times, Apple automatically locks your Apple ID. Obviously this is to protect you from unauthorized users accessing and using your account.

With two-gene hallmark, employ a "trusted" device or phone number to reset the countersign for your Apple ID. If you don't have a trusted device or number and take security questions set up for your Apple ID, head to the forgot password page and follow the prompts.

If you can't do either, you can become straight to Apple Back up to help sort out this problem.

Your payment method cannot be charged

Yous may have a credit card on file that was declined, needs to be updated considering of the expiration date, or has the wrong billing information. You should see a message that explains the problem with your payment method.

Luckily, you can easily manage your payment methods on most any device. For Apple devices like iPhone, iPad, and Mac, visit this folio to change, add, or remove an Apple ID payment method. For not-Apple devices like Android, PC, or Chromebook, visit this folio for changing an Apple tree ID payment method without an Apple device.

Then, review your payment methods and information, make any necessary changes, and attempt your purchase again. You lot might also consider adding another payment method to your business relationship if you lot have only ane. Cheque out this article on how App Store and iTunes purchases are billed.

Your Apple ID is linked to too many payment methods

On the other side of having only 1 payment method attached to your Apple ID is having besides many. Apple finds this to be suspicious activity and it may result in your Apple ID existence locked.

Y'all'll find that this is a somewhat common issue that has been brought up many times in the Apple Community Forum. The answer is usually to contact Apple Back up. So if you receive a message that you have as well many credit cards attached to your Apple ID or believe you might, contacting Apple tree Support is best fashion to fix this problem.

Screen Fourth dimension settings are preventing the purchase

If you utilise Screen Time for yourself or a child who shares your device, you may have restricted purchases within those settings. To bank check this quickly, follow these steps.

ane) Open your Settings and select Screen Time.

2) Choose Content & Privacy Restrictions.

three) If this setting is enabled, tap iTunes & App Store Purchases.

4) If In-app Purchases is prepare to Don't Allow, tap and modify it to Allow.

Note: If you have a Screen Fourth dimension passcode gear up, you'll be asked to enter it every bit you go through the above steps.

One other spot to check is in the same area, Content & Privacy Restrictions. Tap Allowed Apps and make sure that the iTunes Store (and Book Store if necessary) is enabled.

For more than help using Screen Time, check out the following how-tos:

• How to restrict or only allow certain websites on Mac with Screen Time
• How to use Screen Time Communication Limits on iOS
• How to limit kids' screen fourth dimension on iPhone and iPad

Other things you tin try

If you're withal being told that "Your Buy Could Not Be Completed" and none of the higher up seems to be the reason for your inability, here are other things you tin can endeavour.

• Make sure you're using the right Apple ID: Did you create an Apple ID without a credit card? If then, you might be using the wrong one to make your purchase.
• Sign out of your Apple ID and dorsum in again: Sometimes just logging out and dorsum in tin can fix the simplest of problems.
• Restart your device: Your device may exist having a momentary glitch, so restarting information technology could fix the issue.

When all else fails, contact Apple Support.

1) Caput to the Get Support page.

ii) Select Billing & Subscriptions.

3) Click Subscriptions & Purchases.

4) Cull Unable to purchase.

So make up one's mind how you'd like help; chat, phone call at present, or schedule a call.

Wrapping information technology upwardly

It's never fun when yous try to buy an app, purchase a subscription, or make an in-app purchase and aren't allowed. Hopefully 1 of the above reasons and fixes solves your problem. If not and you plant a different one for why your purchase could not be completed in the App Shop, please share in the comments below!

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Source: https://www.idownloadblog.com/2020/09/14/your-purchase-could-not-be-completed-fix/

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